I still can't find the realtek hd audio manager though, and the headset is still "speakers" and "microphone" in playback and recording devices. I feel pretty silly, I guess the audio driver had just not installed/refreshed itself properly, so that the pop up was hidden or was told not to pop up again from previous sessions. Speakers and headphones settings: Under Speaker Configuration select. If it works fine then it has to be the 3.5mm port. I checked headset, and now it is working! In sound card application settings (Realtek HD Audio Manager, Realtek Audio Console). Try testing the headset on another device. I finally got the pop up from realtek, asking what type of device i had just plugged in. Then, I unplugged the headset, all my audio drivers back to working order, and plugged them in again. While on System tab from the left sidebar, click on the Troubleshoot option on the right pane. The headphones are using the 'speakers' (no sound leaks out of the actual speakers when headset is plugged in. My headset was plugged in the whole time. Step 1: Press Windows + I keys to open the Settings app. as you can see the microphone is missing (there is only the inbuilt one), and any headphones option is missing too. I have a X12 Turtle Beach headset to use.
Realtek HD was among one of the drivers installed. It restarted the laptop once to uninstall, then asked for another restart to complete installation. 1 I recently built my PC and successfully installed Windows 10 on it, along with the drivers. For my laptop, the download was from here Instead of manually uninstalling the audio driver in device manager, i simply retried downloading the audio driver from my laptop's product support and let it uninstall the driver itself to reinstall. Okay, it has finally worked after another reinstallation! I'll just post this in case anyone else is having the same problem at all.
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